Membership Terms & Cancellation Policies

Maintenance Plan

$59 Intro Period Rate/$69 Membership for 5 Classes per Month

1. The auto draft membership charge is $59 Intro Period Rate/$69 per month and must be paid using a current debit or credit card stored on file.
2. The membership includes attendance of up to five classes per month and may not be transferred or shared. Classes cannot be rolled over.
3. In order to cancel monthly auto draft, your account must be in good standing and you must complete a 30-day submission online.  Click here for the membership cancellation form.  Prorated refunds will not be honored.
4. Membership registration and cancellation cannot occur on the same day.
5. If you signed up with a promotion, other terms may apply. Call studio with questions.
6. You may freeze this plan one time for up to 3 months with 15 days notice for $20. This will keep your rate locked in. Click here for membership suspension form.
7. If your account is on suspension or hold, you must complete your final month payment before cancellation.
8. All sales are final, no refunds.

Ultimate Plan

$99 Intro Period Rate/$125 Membership

1. The auto draft membership charge is $99 Intro Period Rate/$125 per month and must be paid using a current debit or credit card stored on file.
2. The membership includes unlimited attendance of classes each month and may not be transferred or shared.
3. In order to cancel monthly auto draft, your account must be in good standing and you must complete a 30-day submission online.  Click here for the membership cancellation form. Prorated refunds will not be honored.
4. You may freeze this plan for free one time per year for up to 3 months with 15 days notice. Click here for membership suspension form.
5. If your account is on suspension or hold, you must complete your final month payment before cancellation.
6. Membership registration and cancellation cannot occur on the same day.
7. If you signed up with a promotion, other terms may apply. Call studio with questions.
8. Receive 10% off workshops and retail (excluding water, kombucha, coco water products)
9. Receive 3 week long buddy passes upon sign up at the desk.
10. All sales are final, no refunds.

Annual Membership

1. The membership includes unlimited attendance of classes for a calendar year (365 days,) and may not be transferred or shared.
2. All sales are final, no refunds.
3. Receive 10% off workshops and retail (excluding water, kombucha, coco water products)
4. Membership is not eligible for suspension under any circumstance.

10-Class Pack

1. The 10 Class Pack may be shared with up to 3 other individuals for a one time fee of $20
2. The Pass expires after one year (365 days) from date of purchase, and any unused classes will be forfeited.
3. We will roll over unused classes one time with the purchase of a new class pack.
4. All sales are final, no refunds.

Intro Special

1. Offer valid to new clients that have not attended classes at HYA for at least 12 months.
2. All sales are final, no refunds.
3. Intro Special offer is not eligible for suspension under any circumstance.

OTHER PACKAGES

If you are on a special promotion plan not listed above, please email us with questions info@hotyogaasheville.com